Singapore 4 Nights/5Days Package  (4N 5D)

• The above package is valid for travel till 31 March 2023.
• The package is subject to availability at the time of booking.
• The displayed rates do not apply during Christmas, New Year, special events, peak season and blackout dates. Additional surcharges may apply.
• All Rooms & Offers are subject to availability at the time of confirmation
• COVID restrictions & PCR guidelines can change anytime without notice.
• Rates for single/triple/quad occupancy will vary and can be provided upon request. However, the rates and options for increasing the pax are subject to availability.
• Bookings will only be confirmed upon the receipt of the complete payment as per the booking terms.
• Rates mentioned are for person on a double sharing basis.
• The standard check-in time at the hotel is 1400/1500 hours while the check-out time is 1100/1200 hours. Early check-in and late check-out are subject to availability and will incur extra costs.

4.1. Except where specified to the contrary in these Terms and Conditions and any other document these Terms and Conditions incorporate, you may cancel your reservation at any time before the Scheduled Departure Date by serving on us a notice in writing of the same (“Your Cancellation Notice”). For every cancellation by you, you must pay the cancellation fee (the “Cancellation Fee”) defined in Clause 4.2.

. Refund Policy

9.1. Except where otherwise expressly stated in these Terms and Conditions or where agreed between you and us in writing, no refund, discount, or replacement shall be given by us.

9.2. We will not issue any refund, discount, or replacement with respect to any arrangements for accommodation, meals, sightseeing tours or other services which are included in the Package Tour but not utilised by you of your own volition or where you amend, cancel or otherwise vary such arrangement, whether before or after the commencement of the Package Tour.

9.3. This Clause applies whenever refunds are payable to you under these Terms and Conditions. For payments originally made by you in cash or via NETS, cheque or bank transfer, refunds will be made by way of cheque and will generally be processed within 2 to 4 weeks from the date of cancellation. For payments originally made by you through credit card, refunds will be made via the respective credit card company and will generally be processed within 4 to 6 weeks from the date of cancellation. For payments originally made by you via travel gift voucher, refunds will be made via a credit note to be issued by us and will generally be processed within 4 to 6 weeks from the date of cancellation. The refund process may take longer during peak seasons, due to the increase in transaction volume, and we shall not be responsible for any delay beyond the general processing timeframes set out in this Clause.